Contact information

Captain’s Easel — Contact Information

Effective Date: October 16, 2026

Welcome to Captain’s Easel, an independent Canadian art business based in Nanaimo, British Columbia.

Captain’s Easel specializes in original maritime paintings, fine art prints, coastal landscapes, and personalized artwork commissions.

We value our customers and welcome enquiries about artwork, orders, shipping, and custom painting requests.

Business Information

Business Name: Captain’s Easel
Location: Nanaimo, British Columbia, Canada
Website: https://www.captainseasel.com
Email: Store@captainseasel.com

Customer Support

For questions about existing orders, fine art prints, shipping, damaged artwork, returns, or general enquiries, please contact us by email or through the contact form on our website.

When enquiring about an existing order, please include your order number so we can assist you efficiently.

Artwork Commissions

We welcome enquiries for original commissioned paintings, including vessel portraits, maritime scenes, retirement gifts, and personalized artwork.

To request a commission, please visit our Commission a Painting page.

Response Times

Captain’s Easel is independently operated by a professional marine captain and artist.

We aim to respond to customer enquiries within 1–2 business days. Response times may occasionally vary due to maritime work commitments.

Shipping

We offer complimentary shipping on all orders to destinations served by our store.

Delivery times vary according to the artwork, production requirements, and shipping destination.

Please refer to our Shipping Policy for further details.

Returns and Refunds

For information about damaged artwork, incorrect orders, refunds, and cancellations, please review our Return & Refund Policy.

Contacting Captain’s Easel

Email: Store@captainseasel.com

Website: www.captainseasel.com

Thank you for supporting independent Canadian art and the stories behind every Captain’s Easel creation.